FAQ

You can always grab the latest version as a free upgrade. You will need to redo your theme settings and app installs (depends on the individual app). More details

No problem, you can grab the latest version and install that as an unpublished theme. You can then work on that in the background and publish it once you've done the theme settings etc. More details here

Please note that normal support hours are Monday to Friday, 9am to 5pm GMT but we'll often reply outside those hours whenever possible. We aim to reply to all emails within 24 hours. You can use the contact form to get in touch. All theme support is handled by email. With multiple clients in different timezones, it's much easier to keep track of things that way.

Free theme support covers bug fixes and help with theme settings. We can also help you with some minor modifications. If you you'd like to change how the theme works or add new features, you can hire someone to help from the Shopify experts area.

Yes, the theme comes with a selection of Google fonts. You can use a different font for headings and body text.

The sign up link will only appear when you set customer accounts to optional in your admin area settings. You can read more about that in the Shopify docs...
Shopify manual - Set your customer account preferences

These are the suggested image sizes for the Sunrise theme...

• Slideshow images: 1180 x 450px (try to make them all the same size)
• Banner image: 380 x 380px
• Product images: 1000 x 1000px (or try to make all your product shots the same size and shape for best results)
• Logo list: 150 x 50px

It sure is. The slideshow supports up to 4 slides and each slide can link to a unique URL. Slides can be any height but it's best if you make them all the same size.

Click the slide and you'll see a link named "Update". Click that and choose "Edit image".

Slides should be 1180px wide and all the same height. To give an idea, the slide images in the demo store are 1180px wide by 450px high.

Captions are optional. If you don't want a caption you can just leave it blank.

You can delete a slideshow section. Click "Customize theme" and then click the "Slideshow" section that you want to delete. You'll find a "Delete section" button there. Click that and don't forget to save your changes.

Yes, just add another section to the home page.

Sure, click "Customize theme" then click "Add section" and choose "Collection list" or "Collection Style (from style 1 to 10)"

Absolutely! You can use Shopify linklists to assign different links to the side and top menus. Please see the theme documentation for details.

Please see the theme documentation for details.

Sure can. You'll find options for the number of items per collection.

Yes, the top menu supports many sub menu under each main link. Enabling dropdowns can be done is a few simple steps.

Before you begin, make sure you've added a few products and organised them into collections. Then visit the theme documentation for more details.

Your contact form sends all submissions to the Customer email address of your store. You can change the customer email address in the general settings of your Shopify admin.